Shipping policy

We currently ship only within the United States. 

We offer FREE standard shipping on all orders. These orders will typically be delivered within 1-7 business days after processing and shipping. We also offer 2-Day shipping at a cost of $9.95 if you need your order quicker! 

Yes! We ship via USPS to P.O. Boxes.

Returns and exchanges

If you are unhappy or need to return your order, please contact us at info@xxiskincare.com within 30 days of your purchase. We will send you Return Authorization information and a shipping label. Please do not return any products without first contacting us.

If you need to make a change or cancel an order, please e-mail us ASAP at info@xxiskincare.com. Once an item ships, we won’t be able to cancel or change it. 

We do our best to make sure your products are packaged efficiently; however, if your package arrives damaged, please contact us at info@xxiskincare.com, include a picture of the damaged item and we will get a replacement out to you right away!  

Product Information

All of our products are made with 95% - 100% natural ingredients. All ingredients are non-toxic, skin-friendly and safe to use. 

Never. We are animal lovers and all of our products are cruelty free. 

We use organic ingredients in all of our formulations. For more information on organic content in specific products, please contact us.

All of our products are packaged in glass, with the exception of the Refresh Daily Cleanser. 

All of our products are made with non-toxic ingredients and are safe to use. Research suggests that retinol be avoided during pregnancy, so we would recommend not using our Age-Defy Retinol Serum while pregnant. As with any products, while pregnant or nursing, please check with your doctor first before using.

We currently do not offer samples, but plan to in the future.

It varies by product - but we do our best to have products re-stocked within 2 weeks. The quickest way to find out if a product is back in stock is to join our mailing list -  you’ll also have access to new products and promotions. You can always email us at info@xxiskincare.com with product questions and we would be happy to help you.

We do, at different times throughout the year! Subscribe to our e-mail list to find the latest offers and promotions.

Yes! You can find the gift card option under the products tab at the top of our page - just add the desired amount to your cart and we will e-mail you the gift card number.